Stork is an authorized service partner for Richter pumps and valves
Original Equipment Manufacturer (OEM) Richter and Stork have entered into a partnership for Stork's service provision to Richter pumps and valves. With the handing over of the authorization certificate, this collaboration between Richter and Stork has been officially confirmed. From now on, Stork is the service partner for all types of Richter valves and pumps for the Benelux.
“Not everyone is allowed to provide service to Richter equipment. This partnership is the result of an extensive process. We are convinced that Richter valves and pumps are in good hands with Stork and receive optimal service in the form of maintenance and repairs,” says Lothar Gruenebaum, manager at Richter Chemie-Technik.
Sander Smeets, Operations Manager at Stork in Elsloo, adds: “We are proud that we have obtained the status of official service partner after an intensive onboarding process with training and clear agreements. Now we can provide our customers with Richter pumps and valves with an even broader and better service package”.
This agreement was preceded by an extensive process with assessments, discussions and training. The core teams of Stork technicians underwent extensive training at Richter's site, consisting of presentations, hands-on training in the workshop and thorough documentation reviews. After this process, all participants received a certificate of competence, which marked the beginning of the partnership.